Privacy Policy
Last updated October 12, 2026
The short version
This site takes song requests and tips for Grant 5THN and for other artists who have a page here. It collects as little as it can. There are no ad trackers, no analytics scripts and no accounts for fans.
Who sees what you send
What you send on an artist's page is shown to that artist and to Grant Fithen, who runs the site. One artist cannot see what was sent to another.
What is collected
- Your request. The song you picked, the amount, and the name and note you chose to type. Both of those are optional. Do not put private information in the note; it is shown to the artist.
- Your tip. If you tip without a request: the amount, and the name and message you chose to type. Both are optional.
- Song suggestions. The title, artist and optional name you submit.
- Card payments. Card payments are taken on a checkout page run by Stripe. Your card number never touches this site. Stripe tells this site only that a payment succeeded and for how much. Stripe's own privacy policy covers what it collects.
- Venmo and Cash App. Choosing either one sends you to that company's app with the amount filled in. What happens there is between you and that company.
- Your IP address. Used for a few minutes, in memory only, to stop one device from flooding the request form. It is not saved to the database.
- Artists. An artist with a page gives a name, a sign-in email and a password, which is stored scrambled and cannot be read back. Artists who take cards give their identity and bank details to Stripe, not to this site.
Links to other sites
The page links to the artist's profiles on services such as Spotify and Instagram, and to venues. Those sites have their own privacy policies. Nothing is sent to them until you press a link.
Cookies
Fans get no cookies from this site. The only cookie is a sign-in cookie for an artist's own control page. No tracking pixels, no analytics, no session recording, no fonts or scripts from another company, and so no cookie banner: there is nothing to ask you about.
Who it is shared with
Nobody buys or receives your information. It is disclosed if the law requires it. The companies that hold or move data for this site, as of October 12, 2026, are:
- Railway. runs the app (United States).
- Turso. holds the database.
- Stripe. takes card payments on its own pages; this site never sees a card number.
If that list changes, the date on it changes too. Nothing here is used to train any automated system. An artist who needs a one page data processing agreement can ask for it at the address below.
How long it is kept
Requests and suggestions are kept as a record of the show and of tips received, which are business records. Ask and yours will be deleted unless the law requires keeping it.
Children
This site is for a general audience at live shows and is not directed to children under 13. It does not knowingly collect information from them. Paying requires an adult's card or payment app.
Your choices
You can request a song without giving a name or note. To see, correct or delete what you submitted, email grant@loudandheavybooking.com and you will have an answer within 30 days. Texas and other state privacy laws may give you more rights; the same address handles those requests.
An artist with a page can download everything this site holds about it as one file, and can delete the page, from their own control screen. Deleting removes the artist's name, sign-in, payment names and page; the amounts of past requests and tips stay as a money record with no name on them.
Changes
If this policy changes, the date at the top changes with it.